KPDL in London is part of the Karachaganak Joint Venture servicing the giant Karachaganak oil and gas field development in Kazakhstan KPDL engaged ISN in various capacities over the last 7 years.
Multi-billion dollar Oil & Gas projects
Due to the nature of major multi-billion dollar Oil & Gas projects, the business demands are forever changing.
The flexible, custom built model arranged with ISN has enabled us to meet these demands. The attention to detail and commitment from ISN's management team on project work and technical consultancy has been key to the success in delivering long term, stable solutions.
The hand-picked onsite support consultants are rarely changed, providing familiarity to the users, a good understanding of the business expectations and in-depth knowledge of the IT environment both in the UK and Kazakhstan.
Technical backup and resources that have prior knowledge of KPDL can be called upon at short notice ensuring continuity and cover in all areas of IT and Telecoms. Their managed and measured service delivery approach that conforms to the ITIL principles enables us to have full control over the environment and visibility in any areas that can be improved upon.
This set up is tailored to our requirements and one that is dynamic enough to meet the changing business demands. It's these attributes mentioned that have contributed to establishing a long term successful working partnership with ISN.
Tim Hebblethwaite
IT Coordinator
KPDL